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AI Chatbots & Support Assistants

Embed a trained assistant on your website that answers FAQs, captures leads, and hands off to your team — in your brand voice, bilingual when you need it, with guardrails so it never goes off-script.

What Your Assistant Does

24/7 FAQ & first-touch support

Instant answers to pricing, hours, policies, and product questions — so prospects get help even when your team is offline or busy with guests.

Lead capture & qualification

Collect name, email, budget, timeline, and intent before routing hot leads to WhatsApp, email, or your CRM with the right tags and owner.

Booking & consultation handoff

When someone is ready to talk, the bot books a call, opens WhatsApp, or sends a form — without making them repeat everything they already typed.

Bilingual EN / ES

Essential across the Riviera Maya and Latin America. We train the assistant on both languages with consistent tone and terminology.

Chatbot Timeline

1

Discovery & knowledge base

3-5 days

We gather your FAQs, brochures, policies, and real customer conversations to build the knowledge the assistant draws from.

Deliverables:

FAQ inventoryBrand voice guideEscalation rulesScope document
2

Design & prompt engineering

1 week

Conversation flows, guardrails, allow-lists for topics, and fallback paths when the bot should defer to a human.

Deliverables:

Flow diagramsSystem promptsSafety guardrailsWidget design
3

Build & embed

1-2 weeks

We integrate the assistant into your site, connect CRM or email notifications, and wire escalation to WhatsApp or your inbox.

Deliverables:

Embedded widgetCRM / email hooksAdmin review panelTest conversations
4

Pilot & tuning

1 week

Run on real traffic with you reviewing transcripts. We tune replies, fix edge cases, and tighten escalation triggers.

Deliverables:

Pilot reportPrompt updatesEdge-case fixesTeam training

Local expertise · Playa del Carmen & beyond

Chatbots built for tourism, hospitality, and local service businesses

Hotels, restaurants, real-estate agents, and tour operators on the Riviera Maya field the same questions in two languages, around the clock. We train assistants on your actual offerings — not generic templates.

Examples:

  • Vacation rentals: availability, house rules, check-in, and direct booking handoff
  • Restaurants: hours, reservations, dietary questions, and location directions
  • Real estate: listing details, showing requests, and buyer qualification

Typical package

Business · Pricing on request

Full marketing site with CMS-ready content.

Book a free call

Pricing depends on scope, integrations, and ongoing services. Book a free call for a quote.

Ready for support that never sleeps?

Tell us what questions your team answers every day — we will show you how an AI assistant handles them on your site.

Frequently Asked Questions

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