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WhatsApp & Automation Workflows

Lead capture → CRM → auto-reply pipelines that run while you sleep. Official WhatsApp Business flows, ManyChat, or custom integrations — especially high impact across Mexico and Latin America.

Workflows We Build

First-touch auto-replies

Instant bilingual replies when someone messages from an ad, QR code, or website button — with FAQ deflection and human takeover when needed.

Lead → CRM sync

Every WhatsApp conversation tagged, scored, and pushed to HubSpot, Pipedrive, or your spreadsheet — with owner assignment and follow-up reminders.

Broadcast & nurture sequences

Opt-in campaigns for promotions, new inventory, or post-visit review requests — compliant with WhatsApp policies and easy opt-out.

Booking & payment handoffs

Send availability, checkout links, or calendar slots inside the thread so guests complete the next step without leaving chat.

Workflow Timeline

1

Process mapping

3-5 days

Map every inbound channel — ads, site, Instagram — and where messages should land, who owns them, and what gets automated vs. human.

Deliverables:

Channel mapMessage templatesRouting rulesCRM field plan
2

WhatsApp Business setup

3-5 days

Official API or ManyChat connection, phone number verification, template approval, and webhook configuration.

Deliverables:

Verified numberApproved templatesWebhook endpointsTest inbox
3

Automation build

1-2 weeks

Flows, CRM sync, AI-assisted replies where appropriate, and escalation paths to your team during business hours.

Deliverables:

Live workflowsCRM integrationAI reply layerError monitoring
4

Launch & optimization

1 week

Go live on real traffic, monitor drop-offs, tune copy, and train staff on human takeover.

Deliverables:

Production launchStaff playbookMetrics dashboard30-day tune-up

Local expertise · Playa del Carmen & beyond

WhatsApp-first automation for Mexico & the Caribbean

In this market, WhatsApp is not optional — it is where bookings and sales actually close. We build flows that match how locals and tourists already communicate.

Examples:

  • Property managers: inquiry → brochure → showing date → CRM
  • Tour operators: Instagram DM bridge → availability check → payment link
  • Clinics & spas: appointment requests with bilingual intake questions

Typical package

Business · Pricing on request

Full marketing site with CMS-ready content.

Book a free call

Pricing depends on scope, integrations, and ongoing services. Book a free call for a quote.

Ready to stop losing leads in your DMs?

Share how leads reach you today — we will design a WhatsApp workflow that responds in seconds and lands in your CRM.

Frequently Asked Questions

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